As New York state certified Navigators and Certified Application Counselors, our staff assists individuals and families in accessing both private and public healthcare coverage. The clients are also assisted in comparing plans, and learning and understanding health insurance options. SACSS’ enrollment services are open to all including South Asian and other immigrants.  We assist low-income clients with finding and navigating health coverage or access low-cost or free care.


    Our services are available at four different locations in New York: 1. SACSS Office: 143-06, 45th Avenue, Flushing, New York 11355, 2. Elmont Memorial Library 700, Hempstead Turnpike, Elmont (Nassau) NY 11003, 3. Queens Central Library: 89-11 Merrick Blvd, Jamaica, NY 11432, and 4. Queens Library at Jackson Heights: 35-51 81st St, Jackson Heights, NY 11372.


    As a Community Health Advocate, SACSS focuses on assisting its clients in accessing, using, and maintaining their health insurance. Assistance is provided through in-person counseling and over the phone as well. We help our clients in solving billing issues, understand the healthcare system and their healthcare rights. Our culturally competent staff that speaks 11 South Asian languages and Spanish assists clients who are Limited English Proficient (LEP). They are helped in filling out forms, appeals and fair hearing applications. SACSS holds outreach events and informative presentations at various faith based and community based centers in Queens to reach out to clients to resolve their post enrollment health insurance concerns.


    SACSS is part of the NYC Health + Hospitals PPS referred to as One City Health. Under this project we collect health information through a survey administered to our clients. These are uninsured individuals or low/non-utilizing Medicaid members. We connect them to insurance, primary care, preventive care, and care management services.



    ICAN helps people who get long-term care services. As part of ICAN we conduct outreach activities and presentations at various Community, Seniors and Faith based centers. SACSS staff also participate in various health fairs to educate clients about ICAN services.


    Access Health NYC is a citywide initiative which enables culturally and linguistically competent non-profit community-based organizations (CBOs) in all 5 boroughs to do outreach and public education in their communities about options for health care access and coverage, particularly for the uninsured. Our outreach workers conduct educational events on various important topics that include HHC Options, Essential Health Plan, tax credits/subsidies for Asian American individuals/families and small businesses, Medicaid and Medicare eligibility, DSRIP, options for immigrants on and off the marketplace, how to find a primary care doctor, basics of health insurance coverage and post-enrollment, and resources for culturally and linguistically accessible enrollment assistance for health consumers.


    SACSS is working in collaboration with Center for Immigrant Health and Cancer Disparities of Memorial Sloan-Kettering Cancer Center (MSKCC) to develop a robust, community-based participatory research program with the large NYC taxi driver community. This program focuses on resolving health issues of taxi drivers. SACSS works with South Asian taxi drivers in helping them access low cost healthcare services and identifying different health issues faced by the drivers. This collaboration is working to address issues such as hypertension, stress, lack of exercise and unhealthy eating habits.


    SACSS is also a member of the following Health Initiatives:


       • South Asian Health Initiative (SAHI)

       • New York Immigration Coalition (NYIC) Health Collaborative

       • Project CHARGE (Coalition for Health Access to Reach Greater Equity)

       • Care Models Committee, One City Health


    SACSS works with clients many of whom do not know English and are not aware of benefits that they may be eligible for. We connect individuals and families to vital benefits such as SNAP (food stamps), SSI, Access-A-Ride, Reduced Fare Metrocard, SCRIE (Senior Citizen Rent Increase Exemption), DRIE (Disability Rent Increase Exemption), Citizenship Fee Waiver applications and special accommodation exemptions related to age and medical disabilities. Referrals and information on housing resources, such as NYC housing lotteries is also provided. Seniors are assisted in navigating the Medicare and Medicaid system.


    In-person guidance is provided through every step of the application process. We assist with completing application or renewal forms, scheduling interview appointments at local HRA or social security offices, securing interpreter services, and assist with paperwork. When required we also assist with fair hearing proceedings and follow-ups.

South Asian Council for Social Services

143-06 45th Avenue, Flushing, New York 11355

(718) 321-7929   |   sacss@sacssny.org


SACSS was created in 2000 with a mission to empower  and integrate underserved South Asians and other immigrants into the economic and civic life of New York. We assist individuals and families in the areas of healthcare access, senior services, other benefits and civic engagement. We provide basic and advanced English and computer classes. SACSS runs the first South Asian food pantry in New York.  All of our programs are free and are provided by culturally competent staff members who speak Hindi, Bengali, Urdu, Punjabi, Gujarati, Kannada, Marathi, Malayalam, Nepali, Tamil, Telugu, and Spanish.