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Program Manager: Health Services

SACSS is looking to hire a Healthcare Advocate/Navigator to enroll clients into health insurance and provide post-enrollment assistance. This candidate will also provide clients w/ patient education, referrals for services, manage programs to promote health and prevent disease and provide workshops on health-related topics. Read more

Job Description:

South Asian Council for Social Services (SACSS) is looking to hire a Healthcare Advocate/Navigator to enroll clients into health insurance and provide post-enrollment assistance. This candidate will also provide clients w/ patient education, referrals for services, manage programs to promote health and prevent disease and provide workshops on health-related topics.

  • Provide information, education, advice, navigational services to clients on how to successfully utilize health insurance.
  • Provide intake, screening and enrollment of clients to the FE-ABD program
  • Develop remedies that address consumer health coverage needs, dental coverage, billing and other areas of under-insurance.
  • Respond to live calls from clients, family members or providers on SACSS’ Helpline.
  • Provide health insurance enrollment services, as needed.
  • Maintain thorough case records of services provided, advice and/or referrals.
  • Other responsibilities identified by Supervisor.

Qualifications:

  • Bachelor's degree in public health or related field required, Masters preferred
  • Minimum two years of experience or knowledge of Medicare, Medicaid, Aged/Blind/Disabled (FE-ABD) enrollment and/or public health issues is preferred
  • Prior experience in working with South Asian or other immigrants is preferred
  • Should be able to work as a member of a team, and to work independently

    • Job Type:

    Full-time

    Pay:

    $50,000.00 - $55,000.00 per year

    Benefits:

    • 401(k)
    • Dental insurance
    • Health insurance
    • Life insurance
    • Paid time off
    • Vision insurance

    Work Location:

    Flushing, New York

    Interested candidates please send Cover Note along with Resume to: career@sacssny.org
    Read less

    Junior Communications Manager

    We are seeking a dynamic and creative Junior Communications Manager to join our team. This role is ideal for a candidate with, or nonprofit outreach. The Junior Communications Manager will be responsible for managing our newsletter and donor communication tools, supporting and growing our social media presence, and creating compelling content to engage our community and amplify SACSS’s mission. Read more

    Job Description:

    The South Asian Council for Social Services (SACSS) is seeking a dynamic and creative Junior Communications Manager to join our team. This role is ideal for a candidate with , or nonprofit outreach. The Junior Communications Manager will be responsible for managing our newsletter and donor communication tools, supporting and growing our social media presence, and creating compelling content to engage our community and amplify SACSS’s mission.

    Key Responsibilities:

    Newsletter and Donor Communications:

    • Manage SACSS’s newsletter using Network for Good and ensure timely, impactful communication with donors and supporters.
    • Develop, edit, and distribute newsletters and email campaigns that highlight SACSS’s impact, events, and initiatives.
    • Track and analyze email performance metrics to optimize engagement and donor retention.

    Social Media Management:

    • Manage SACSS’s social media accounts (Facebook, Instagram, Twitter, LinkedIn, and emerging platforms).
    • Create, schedule, and publish engaging posts that align with SACSS’s mission and campaigns.
    • Monitor social media analytics to assess growth, engagement, and audience insights, and adjust strategies as needed.
    • Collaborate with the team to develop and execute social media campaigns that increase awareness and community engagement.

    Content Creation and Brand Messaging:

    • Develop content (copy, images, and short videos) that communicates SACSS’s work, mission, and impact to diverse audiences.
    • Work with team members to ensure consistent messaging and branding across all communications platforms.
    • Support storytelling efforts by creating donor spotlights, client success stories, and event highlights for newsletters and social media.

    Outreach and Growth:

    • Collaborate with the team to develop strategies for increasing SACSS’s online presence and follower base.
    • Engage with the SACSS community online, responding to comments, inquiries, and messages in a timely and professional manner.
    • Identify opportunities for partnerships and collaborations to expand SACSS’s digital reach.

    Required Qualifications:

    • Experience working in preferably in the nonprofit sector or related field.
    • Proficiency in email marketing tools, especially Network for Good (or similar platforms).
    • Strong knowledge of social media platforms, trends, and analytics tools (e.g., Meta Business Suite, Hootsuite, etc.).
    • Excellent writing and editing skills with attention to detail and the ability to tailor messaging for different audiences.
    • Basic graphic design and video editing skills (e.g., Canva, Adobe Creative Suite, or similar tools) are a plus.
    • Ability to manage multiple projects simultaneously and meet deadlines.

    Preferred Qualifications:

    • Experience working in or with nonprofit organizations.
    • A strong understanding of SACSS’s mission and the communities we serve.
    • Knowledge of Queens, NYC, and immigrant community issues is a bonus.
    • Able to take a variety of complex topics and distill them into accessible language.
    • Track and monitor social media trends and audience behaviors across multiple platforms (e.g., Facebook, Instagram, Twitter, LinkedIn) to optimize content strategy and campaign execution

    What We Offer:

  • An opportunity to contribute to a meaningful cause and make a tangible difference in the lives of immigrant communities.
  • A supportive and collaborative work environment.
  • Opportunities for professional growth and development.

    • Job Type:

    Full-time

    Pay:

    $50,000.00 - $60,000.00 per year

    Benefits:

    • 401(k)
    • Dental insurance
    • Health insurance
    • Life insurance
    • Paid time off
    • Vision insurance

    Work Location:

    Flushing, New York

    Interested candidates please send Cover Note along with Resume to: career@sacssny.org
    Read less

    Thank you for your interest in working with SACSS, and serving our community. Please sign up to receive our email newsletter, where we share career opportunities and other news. Thank you! 

    Current Opening

    Job Description: SACSS is seeking a full-time Communications & Operations  Manager who will oversee SACSS’ communications, a range of administrative functions, and provide support to the Executive Director. 

    Who We Are: South Asian Council for Social Services (SACSS) was founded in 2000 in response to critical issues raised around the tremendous barriers to social services faced by New York City’s fast-growing South Asian community. Since we first opened over 23 years ago, we have become a trusted community institution for New Yorkers. 

    Responsibilities

    Communications:

    • Create copy and graphics for SACSS’ website updates and social media posts on all SACSS activities
    • Engage with and respond to social media posts
    • Draft, and send monthly newsletters to SACSS donors
    • Maintain donor database
    • Create flyers, and other outreach materials for events, etc. as needed 

    Operations Management & Support to ED:

    • Attend and participate in meetings, activities, and events, take notes and follow-up as needed.
    • Draft and prepare general correspondence, memos, and presentations, etc.
    • Coordinating organization-wide activities and assisting the ED with managing their schedule and setting up meetings

    Qualifications:

    • Bachelor’s Degree with at least 2 years of work/internship experience in human services field
    • Commitment to SACSS’ mission and passion for immigrant rights
    • Understanding of AAPI communities and/or non-profit organizations
    • Excellent oral and written communication skills; persuasive communicator with a keen eye for detail
    • Ability to work with diverse staff and flexibility to work on multiple tasks under pressure
    • Proficient with Microsoft Office, adobe graphic tools and social media platforms
    • Must be able to effectively multi-task, manage time-sensitive documents and have exceptional organizational skills in a fast-paced environment
    • Ability to maintain a high degree of confidentiality, and handle situations with tact and maturity.
    Salary: $50000-$60000

    Interested candidates please email your resume and cover letter to sacss@sacssny.org.

    Job Description: South Asian Council for Social Services (SACSS) is looking to hire a Healthcare Advocate/Navigator to enroll clients into health insurance and provide post-enrollment assistance. This candidate will also provide clients w/ patient education, referrals for services, manage programs to promote health and prevent disease and provide workshops on health-related topics.

    • Provide information, education, advice, navigational services to clients on how to successfully utilize health insurance.
    • Develop remedies that address consumer health coverage needs, dental coverage, billing and other areas of under-insurance.
    • Respond to live calls from clients, family members or providers on SACSS’ Helpline.
    • Provide health insurance enrollment services, as needed.
    • Maintain thorough case records of services provided, advice and/or referrals.
    • Other responsibilities identified by Supervisor.

    Qualifications:

    • Bachelors degree in public health or related field required, Masters preferred
    • Knowledge of a South Asian language is preferable
    • Experience or knowledge of Medicare, Medicaid and/or public health issues is preferred
    • Prior experience in working with South Asian or other immigrants is preferred
    • Should be able to work as a member of a team, and to work independently
    Salary: $50000-$55000

    Interested candidates please email your resume and cover letter to sacss@sacssny.org.

    SACSS (South Asian Council for Social Services) is looking to hire a Full-time Social Bilingual Worker 

    Responsibilities: 

    • Provide social services/case management to individuals and families on issues relating to government benefits, health benefits and economic support. 
    • Conduct mental health screenings and provide counseling services.
    • Develop, implement, and facilitate support groups and recreational activities for seniors. 
    • Prepares documentation (assessment, case logs, case note etc.) as stipulated by contractual and agency standards and procedures.
    • Assist with preparation of reports for external funding sources.
    • Assist in special projects as assigned and perform other administrative duties as required.

    Qualifications:

    • BSW required MSW preferred
      Bilingual in English and a South Asian language is must (Punjabi, Hindi, Urdu, or Gujarati preferred). Candidate should be comfortable in providing counseling and case management services in a South Asian language.
    • Knowledge of Mental health screenings tools such as PHQ-9 and GAD-7 preferred 
      Prior experience in working with South Asian or other immigrants is preferred. Familiarity with benefits and other referral resources is a plus.
    • Excellent written and oral communication skills.
    • Should be able to work as a member of a team, and independently. Highly organized and strong attention to detail. Able to multitask efficiently and effectively.
    Salary: $50000-$55000
     

    Interested candidates please email your resume with a cover letter to sacss@sacssny.org